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Help centre · Products & prices

Products and variants

Add the things you sell with a name and a price; the item code is made for you. Products that come in sizes, colours or packs get a variant for each.

Who can do this: Everyone can look at products. Adding and changing them needs the Manage catalogue permission (Tenant admin and Store manager by default).

How products and variants fit together

A product is the item as your customers know it, for example “Cotton T-Shirt”. A variant is the exact thing you put on the shelf and scan at the till, for example the T-shirt in size M. Every product has at least one variant.

Each variant has its own item code (also called SKU), its own barcodes, its own cost and its own selling price. Stock is counted per variant, so you always know how many size M shirts you have, not just how many shirts.

A product with only one form, such as “Ceylon Black Tea 200g”, simply has one variant.

Create a product

  1. Open Catalogue → Products and click New product.
  2. Type the Product name. Add a Description if you like.
  3. Choose a Category and a Tax rule. The default tax rule is already selected for you.
  4. Choose the Unit you sell in: pcs, kg, g, l, ml, m, box or pack.
  5. Leave Track stock for this product ticked for goods you keep on the shelf. Untick it for things you do not count, such as a service.
  6. Type the Selling price (what the customer pays), the Cost (your purchase cost per unit) and the Barcodes. Under the fields you see your margin as you type, and a warning when the price is below cost. You can type more than one barcode, separated by a comma or a space. No scanner? Tap the camera button next to Barcodes and point the camera at the barcode: it is filled in as soon as it is read. Codes you already typed stay, and the same code is not added twice. The button shows only on devices with a camera, such as Android phones and tablets, iPhone and iPad.
  7. Item code (optional): leave it empty and Sevo makes one from the name, for example TEA-200G-001 for Tea 200g. Type your own code if you already use one.
  8. If the product comes in sizes, colours or flavours, tick This product comes in sizes, colours or flavours. A box appears for each size or option: type its name in Size or option (for example 1 kg, Red or Large), and its own price, cost, barcodes and item code. Click Add another size or option for more, or Remove on a box you do not need.
  9. Click Create product. The product opens so you can check it. A code Sevo made for you is shown in the message (Item code made for you). If a variant has no selling price, a message says so, with a Set price button.

The selling price can wait, but without it the product cannot be sold at the till: the form says so before you save, and the Products list marks it Unpriced. Item codes are unique in your company; the till search and the labels use them.

Add or change a variant later

  1. In Catalogue → Products, click the product to open it.
  2. Click Add variant, or click a variant row to change it.
  3. Fill in Size or option, Item code, Cost, Selling price and Barcodes. Leave Item code empty on a new variant and one is made from the name; on an existing one, empty keeps its code. To scan a barcode with the camera, tap the camera button next to Barcodes.
  4. Use Attributes to record size, colour and similar details as key=value pairs, separated by commas, for example colour=Red, size=L.
  5. Click Add variant or Save variant.

Set the selling price

Type the selling price on the product form, next to Cost. It is saved in your default price list, the one the tills use. If you have no price list yet, Sevo makes one for you.

Without a selling price a product cannot be sold at the till, so Catalogue → Products marks it Unpriced. Click Unpriced (N) above the list to see them all, then open each one and set its price.

To change a price later, open the product and click Set (or Edit) in the Price column, or click the variant row. Price lists are for extra prices, such as wholesale prices or another store: see “Prices and price lists”. Changing prices needs the Manage prices permission; without it you see the price but cannot change it.

Add a photo

  1. Open the product and click Add photo at the top. Choose a JPEG, PNG or WebP picture up to 12 MB.
  2. The product photo is shown on the till for every variant. To give one variant its own photo (for example the red one), click Own photo on that variant row.
  3. Click Replace to change a photo, or the bin button to remove it.

Tills pick up new photos with their next catalogue sync.

Find a photo by barcode

Many packaged goods already have a photo in Open Food Facts, a free, open product database (with Open Beauty Facts for toiletries and Open Products Facts for household goods). If the product or variant has a barcode, Sevo can look it up for you.

  1. Open the product. Next to Add photo, click Find photo (it shows only when the product has a barcode).
  2. If the product has several barcodes, choose one.
  3. Check the photo, name and brand that come back. If it is the right product, click Use this photo; Sevo copies it into your catalogue at the till's size.
  4. If nothing is found, add your own photo instead.

These photos are free to use with credit (CC BY-SA). Your online shop shows the credit under the photo automatically; on the till nothing extra is needed.

Preferred supplier

With the Purchasing view permission, the product window has a Suppliers section: for each variant, the preferred supplier, the supplier's item code, the pack size and the last price paid. It also says when a goods receipt made the choice automatically, and which other suppliers the variant comes from.

  1. Press Set (or Change) on the variant's row.
  2. Choose the Preferred supplier, or No preferred supplier.
  3. Optional: the Supplier's item code and the Pack size they ship in. Suggested order quantities are rounded up to whole packs.
  4. For a product with several variants, tick "Also make this supplier preferred for the other variants" when they all come from the same supplier.
  5. Press Save.

Suggest from reorder levels on a purchase order uses this supplier. Changing it needs the Purchasing manage permission.

Edit the product itself

Open the product and click Edit product to change its name, description, category, tax rule, unit or stock tracking. Click Save changes when you are done.

The Products list shows each product's Price (from your default price list; from the lowest price when its sizes differ) and what is In stock over all your stores. With more than one store, choose one in Stock at to see only its stock. On a phone the less used columns are hidden.

The search box finds a product by part of its name or its item code.

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