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The back office and the till

Sevo has two parts: the back office for managing the business and the till (POS) for selling at the counter. How to open each, and how to install the till on a tablet.

Who can do this: The till needs the Sell at the till permission (Cashier, StoreManager and TenantAdmin roles).

Two parts, one login

The back office is where you manage the business: products, stock, purchasing, finance, staff and settings. It works on a PC, a laptop, a tablet or a phone.

The till (POS) is where you sell. It is built for a touch screen at the counter, and it keeps selling when the internet goes down. Sales made offline are sent to the server when the connection comes back.

Both use the same login. What you see in each depends on your role.

Open the till

  1. On the Dashboard press "Open the till", or open the Point of sale group in the menu and choose "Open the till".
  2. The till opens in its own screen. A company with one till goes straight to opening a shift; with more tills, the first time you choose which till this device is, and the device remembers it.
  3. Open a shift and start selling. The Point of sale articles in this help centre explain the till step by step.

"Open the till" is only shown to people whose role allows selling. Tills themselves are created under Point of sale → Tills.

Install the till on a tablet or PC

The till can be installed like an app. It then opens full screen from its own icon, without the browser's address bar.

The quickest way: open the till, tap ☰ then Install app. The steps for every device are in "Install Sevo on your tablet, phone or computer".

  1. On the counter device, sign in and open the till.
  2. On Android or a PC with Chrome or Edge, open the browser menu and choose "Install app" or "Add to Home screen" (the wording depends on the browser).
  3. On an iPad, tap the Share button in Safari and choose "Add to Home Screen".
  4. Open the till from the new icon from now on.

Open the till once while you are online, so the device keeps a copy of the catalogue and the app for offline use.

Shared tills and staff PINs

Several cashiers can share one till. An administrator gives each person a till PIN under Settings → Users (the "Till PIN" button). On the till, a cashier taps their name and types the PIN, so each sale is recorded under the right person, even offline.

Staff who only use My space

People with only the Employee role do not see the business dashboard. They land in People → My space, where they see their own shifts, leave and payslips.

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